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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Soaring Eagle Lodge Whidbey

Soaring Eagle Lodge Whidbey

August 5, 2025

5  out of  5
rating by Soaring Eagle Lodge Whidbey
"Karmin and her team truly excel at customer service. They respond to my inquiries almost immediately and follow up quickly with clear answers. Recently, I had an issue where I couldn’t see all my policies across two states under one State Farm login. My State Farm team in Hawaii hadn’t been able to resolve it, but after I spoke with Karmin, the problem was fixed in no time. She and her team took the extra time to identify the issue, figure out the solution, and connect me with the right State Farm corporate team to make it happen. Thank you Karmin, and Shelley, for everything you do!"
We responded:
"Ned, you're making us blush over here!! But also, can I just say the admiration and appreciation definitely goes both ways here. You are always so pleasant and understanding, and honestly, just so much fun to work with. I can't thank you enough for that! We promise to keep things related to your insurance as easy as possible and never give you any reason to leave us - lol! Thank you so much for the 5 stars!! - Karmin"
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Krista Lien

July 8, 2025

5  out of  5
rating by Krista Lien
"Working with Karmin and Tracy is always easy! They are super helpful and pleasant! Making changes and/or additions is simple, fast, and the premiums are very manageable. Thank you!"
We responded:
"Krista - you are just the best! Thanks so much for the review and we're beyond grateful to have had you as a customer for so many years (and we look forward to many more) 😁 -Karmin"
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Marcus Irwin

May 29, 2025

5  out of  5
rating by Marcus Irwin
"Karmin Landry (no relation to Tom, the Cajun football coach of old Cowboys fame) is really a super duper agent, but more importantly, an empathetic and kind lady you'd want on your team in a turbulent storm!"
We responded:
"Amazing customers like you are what keep this job fun and make my days so great. Thank you for being one of the great people out there in this world (we need more!). And we'll be here whenever you need us 😁"
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Rudolph Deck

April 19, 2025

5  out of  5
rating by Rudolph Deck
"Really fast service to start a claim process very late on a Friday afternoon! Shelley left me feeling assured that all was being cared for at this time. Helped me feel better at a stressful time."
We responded:
"We are just so happy to hear that you and Barbara are doing OK. There is nothing scarier than being in an accident and I'm so happy Shelley was there when you called and able to help reassure you about the process. We'll do everything we can to make this whole process as easy as possible and of course we're here for you with any questions you have. Thank you, Rudy! -Karmin"
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Lynn Wasechek

March 5, 2025

5  out of  5
rating by Lynn Wasechek
"The laldies in the office have always been very helpful. Thanks for your recent help Shelley. Have been using Karmin and her staff since 2011 and plan to keep doing so. Great group of people and you can't beat free ice cream on your birthday! Nice touch."
We responded:
"Aww, thanks, Lynn! We have loved working with you and your family for so many years and love hearing that the feelings are mutual. Appreciate the 5 stars and we promise to keep up the service level you've come to expect. Thank you! -Karmin"
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Ankur Talwar

March 1, 2025

5  out of  5
rating by Ankur Talwar
"I have been with State Farm for almost 28 years and Karmin Landry's since 2018. We have always been happy with State Farm. Karmin's team is highly responsive and provides excellent service."
We responded:
"We are so grateful for long term customers like you, Ankur! Thank you so much for continuing to trust State Farm, and my office, for all your insurance needs. It's truly a privilege to get to work with you and we hope that continues for many years. Thanks again! -Karmin & Team"
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Lisa J

February 28, 2025

5  out of  5
rating by Lisa J
"Extremely professional and great customer service."
We responded:
"It makes my day to see reviews like this, Lisa. Thank you so much! I know I'm biased - lol, but 'm so proud of the people on my team and love hearing that you've been on the receiving end of their great service. We appreciate you! - Karmin "
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Melissa Walker

February 26, 2025

5  out of  5
rating by Melissa Walker
"Everyone at Karmin Landry's branch are, and always have been, amazing!!!!! I have been a State Farm customer for 32 years and this office staff is the best of the best. Always knowledgeable, helpful, courteous, friendly and patient with my inquiries."
We responded:
"Thank you so much for such kind words, Melissa! Feedback like this, from long time State Farm customers like you, is honestly just the greatest compliment we can get. We are honored to be your insurance company and promise to always be here when you need us. - Karmin & Team"
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Kathy Sharp Stanley

December 31, 2024

5  out of  5
rating by Kathy Sharp Stanley
"I had an urgent need to have my home owner’s policy updated, and everything was taken care of and the new policy page sent within 24 hours. Thank you so much!"
We responded:
"Thank you so much for sharing your experience with our office and the 5 star review! We appreciate customers like you so much and it's honestly our pleasure to be able to help you with your insurance when you need us. Thanks again! -Karmin"
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Andrea Murray

December 17, 2024

5  out of  5
rating by Andrea Murray
"Kim and the rest of the team were super friendly and helpful. They helped me sort out my issues quickly and provided expert advice on the best way to proceed! I cannot recommend them enough!"
We responded:
"Thank you for the 5 stars, Andrea! I'm so happy to hear Kim was able to help you - she's been in this business for many years and her expertise is tough to beat. We truly appreciate you trusting us with your insurance and will be here whenever you need us. Thanks again! -Karmin"
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E Wilson

December 16, 2024

5  out of  5
rating by E Wilson
"I had a problem with one of my policies that my agent Paula Weissinger on Bainbridge Island could not seem to solve. I wanted an item of jewelry removed from the policy but for some reason they could not get this completed. After almost 6 months of multiple phone calls with Paula's staff, I decided to switch agents. Karmin and Shelley solved the problem promptly with ease. I am so glad I switched agents and am really happy with my experience! Efficient, professional and really lovely people work in this office and I can highly recommend them."
We responded:
"Thank you, Elisabeth! I'm sorry that your experience with another office was not so great, but so happy that ultimately lead to you finding us and our office. You are just a delight and I'm confident we'll be able to take great care of you. Thank you for being a long time State Farm customer and for just being so much fun to work with. We appreciate you! -Karmin"
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haydee irwin

December 10, 2024

5  out of  5
rating by haydee irwin
"Professional, and very easy to talk to the staff. They get what you need right away. Oak harbor staff is so much friendlier than the one in Everette. They made my move simple and fast. Thank you Oak Harbor Statefarm!"
We responded:
"So happy to hear your experience with our office is off to a good start (and we promise to keep it that way) :) Most of our staff has been representing State Farm for nearly 20 years, and that knowledge and experience helps us take great care of our customers, and make sure we're always giving you the best advice for all your insurance. Looking forward to working with you! -Karmin "
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E

December 5, 2024

5  out of  5
rating by E
"Have had an amazing experience working with Karmen and Tracy! They have helped me with so much, from a dead car on the side of the road, to a totaled car MVA. Always helpful, and very kind!"
We responded:
"Thank you SO much for the 5 star review and the kind words. We know you pay for a promise that we're going to be there when you need us, and I'm so happy to hear that we've delivered on that promise for you. Hopefully there won't be a "next time" soon, but if there is, we will be there. We appreciate you! Thank you for trusting us with your insurance. -Karmin"
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Aprill Wahlma

October 31, 2024

5  out of  5
rating by Aprill Wahlma
"Karmin's office is wonderful! They are always there to answer any question or make quick changes and whole heartedly embrace the local feel that is gone from so many places now. Tracy and Kim are amazing and make the office top notch. I will continue to refer family and friends. Love them!"
We responded:
"April - it has been such a pleasure having you as one of our newest customers with State Farm! And we can't thank you enough for referring other people our way - it is beyond appreciated. We promise to make everything related to your insurance as easy as possible and you'll always get the old-fashioned local service with us. Truly appreciate the 5 stars and your vote of confidence in our office - it's the best compliment we can get. Thank you! -Karmin"
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Lynne Sederholm

September 27, 2024

5  out of  5
rating by Lynne Sederholm
"Having experienced insuring many homes & cars in my life, and dealing with a plethora of agents both personally and in my professional career, I can whole heartedly say that Shelley is at the front of the parade with her level of professionalism, responsiveness, acuteness for identifying client needs and requirements. I am both happy and appreciative to have found Shelley to represent my insurance needs. She doesn't oversell, provides a reasoned and informative perspective and has your back. Don't hesitate to contact her for your insurance needs."
We responded:
"Lynne, I can't thank you enough for providing such a heartfelt and amazing review of your experience with Shelley. As someone who's had the pleasure of having her on my team for many years, your experience gave me the perfect excuse to remind her how much she means to me, our office, and all of the customers she helps every single day. Thank you for trusting Shelley and our office to take great care of you and your insurance - it means the world to us. -Karmin"
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kimberly robinett

September 17, 2024

5  out of  5
rating by kimberly robinett
"Love Karmin and her staff. Tracey has know my family for years and she’s helped me through get insurance for my car to my home and even when I needed advice moving from Washington. They’re office is the best and the birthday ice cream 🍦 is always a great treat❤️"
We responded:
"Kimberly, you are just the best! Thank you so much for such nice words about our office. Tracy's such a pro with pretty much everything she does - I love hearing that she's been able to help you so much over the years. Thank you for being such an awesome customer to work with - we appreciate you!"
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Dave Juhl

September 3, 2024

5  out of  5
rating by Dave Juhl
"Karmin's office has over 400 reviews and is rated a 5.0. That is outstanding and they deserve it. Karmin has been great to work with and Shelley is simply amazing. She is intelligent and knows her job. Friendly and great to work with. We have all of our insurance with State Farm and are happy with their service. Sincerely Dave Juhl"
We responded:
"This means so much coming from another local professional, Dave! We've enjoyed taking care of you and your family over the years and appreciate how great you are to work with. Thank you so much for trusting us with your insurance - and the great review. You're the best! -Karmin"
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Regina Grey Willsey

August 5, 2024

5  out of  5
rating by Regina Grey Willsey
"Shelley made it so easy to switch insurances after comparing about 3 different agencies they came in the lowest plus added 20% coverage above on the home insurance at no extra cost to us. Definitely worth checking out and they are so friendly and responded to questions on a timely basis. Thank you the Karmin Landry State Farm insurance!"
We responded:
"Thanks so much for the 5 star review, Regina! It was so great taking with you the other day and I am so happy to hear that your experience with our office has been a good one. We appreciate you!"
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pam w

July 3, 2024

5  out of  5
rating by pam w
"Everyone in this office is very friendly and helpful — I most recently talked with Shelley. They always answer any questions I have and provide great service. I would recommend this office highly!"
We responded:
"Thank you, Pam! Love getting to work with you and it makes me so happy to hear that Shelley and our whole team makes you feel well taken care of. Really appreciate the 5 stars! -Karmin"
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Sara Dalton

June 17, 2024

5  out of  5
rating by Sara Dalton
"This State Farm office is amazing! Shout out to Shelley who has been a life saver for me. She has answered all my questions, calls , and emails. She has gone above and beyond for us and our crazy insurance situation. We appreciate the outstanding customer service Mrs. Landry’s office has given us for years!"
We responded:
"We pretty much give Shelley a shout out every day in this office - she is one of the absolute best at this whole insurance business. Truly appreciate the 5 stars and thank you for being such an awesome customer to work with. People like you are why we do this! -Karmin"
Profile photo of Hajnalka Takács

Hajnalka Takács

May 10, 2024

5  out of  5
rating by Hajnalka Takács
"Highly recommend the State Farm office in Oak Harbor. All the ladies are lovely, they know what they are doing and they looking out for your best interest. They are very patient and put the time and effort into answering all questions. You will be treated like a family member over here. Thank you Tracy for all your help."
We responded:
"Thank you so much, Hajnalka! This type of feedback means the world to Tracy and the rest of my team. We appreciate you trusting us with your insurance and promise to be here for you when you need us. -Karmin"
Profile photo of Christopher Norris

Christopher Norris

May 7, 2024

5  out of  5
rating by Christopher Norris
"Karmin and staff are highly professional and awesome to work with. Shelly has helped clarify many policy questions regarding my plans and benefits. Super happy with the service provided."
We responded:
"Christopher - it has been such a pleasure being your insurance agent for so many years! We appreciate you so much and can't thank you enough for the 5 stars! -Karmin"
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Marissa Wasson

May 6, 2024

5  out of  5
rating by Marissa Wasson
"Quick and quality service and staff!!! And Shelley in particular has been extremely helpful and knowledgeable thanks a million!"
We responded:
"Thank you so much, Marissa! We take pride in "knowing our stuff" and Shelley is one of the best. Appreciate your nice words about our office and look forward to keeping you as a happy customer for years to come :) -Karmin"
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Misty Downard

May 6, 2024

5  out of  5
rating by Misty Downard
"First time home buyer who visited the office in a Friday afternoon. Found Shelley to be very inviting and knowledgeable. She was able to answer questions and explain things in a manner that did not make me feel like I knew nothing. There was no sales pressure as I stated that I was just looking for a quote. Very pleased with the service and looking forward to working with Shelley in the future."
We responded:
"Thank you for sharing your experience, Misty. Buying your first home is filled with so many new things and Shelley is one of the best at explaining insurance in a way that makes sense. I'm so happy that was your experience. We are so excited to have you as a new customer! -Karmin"
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Gerry Dennett

May 2, 2024

5  out of  5
rating by Gerry Dennett
"Great Service and very informative, one of the best experiences I've had dealing with insurance in quite some time."
We responded:
"Thanks, Gerry. We love reviews like this so much - it means we're doing something right :) So glad your experience with our office has been so good. We promise to keep it up! -Karmin"